ClayW
08-12-2006, 06:08 PM
Ok guys. I know some of you have had problems before, so I thought I would ask about a problem Im having. Keep in mind that I have had 205 transactions with no negative feedback. Here we go.
I sold my Fisher ID Excell metal detector about 3 weeks ago on Ebay. I sold it for about half the new price. It was like new and in EXCELLENT condition cosmetically and mechanically/electronically. I shipped it off to the buyer in the factory box that It was shipped to me in. Approximately 13 days after the detector was purchased, and 8 days after it was delivered I get this email. The lady says ( i have a different name for her ) said that it did not work properly and part of the electronics were not working at all. She said that she didnt appreciate being ripped off and that she wanted her money back as these problems were not in the description.
I responded by saying that It wasnt in the description because it did not have these problems. I tested it before I shipped it. The auction even shows the LCD Digital readout ON AND WORKING. I stated that it must have been damaged in shipping or by her or her husband/kids etc.... It was not broken when it left my possession. I also said that I HAD insured the item with UPS for $300. However, she has waited 8-9 days until after the delivery to say that its broken/damaged. There is NO WAY UPS is going to honor the insurance now. Just like me, they will likely think that the USER damaged it because its been so long. So, I told her she was out of luck. Im not refunding her, and I am not going to eat this one as its not my fault.
No other contact from this lady. Almost 3 weeks now. Now I get a email from PAYPAL. A $250 temp hold is on my account, bringing the balance to negative $250. So I have answered all the emails, question, and statements that PayPal wanted me to. I have also talked to them. They seemed to understand and agree with my points. Especially about the taking 8 days to whine about it. They said it would be sent up the chain for someone to decide what to do with it. So im a little agrivated to say the least.
They DID say that the other lady (@#$@@) would have to PROVE that I knowingly sold the item in its current condition. So, I personally thing thats going to be next to impossible for her to do.
What do you guys think?
Have you ever had to deal with crap like this?
If so what was the outcome.
Adam, have you ever had this kinda crap to deal with. I know you could write a book about Paypal. Anyone have any thoughts?????
:wondering
I sold my Fisher ID Excell metal detector about 3 weeks ago on Ebay. I sold it for about half the new price. It was like new and in EXCELLENT condition cosmetically and mechanically/electronically. I shipped it off to the buyer in the factory box that It was shipped to me in. Approximately 13 days after the detector was purchased, and 8 days after it was delivered I get this email. The lady says ( i have a different name for her ) said that it did not work properly and part of the electronics were not working at all. She said that she didnt appreciate being ripped off and that she wanted her money back as these problems were not in the description.
I responded by saying that It wasnt in the description because it did not have these problems. I tested it before I shipped it. The auction even shows the LCD Digital readout ON AND WORKING. I stated that it must have been damaged in shipping or by her or her husband/kids etc.... It was not broken when it left my possession. I also said that I HAD insured the item with UPS for $300. However, she has waited 8-9 days until after the delivery to say that its broken/damaged. There is NO WAY UPS is going to honor the insurance now. Just like me, they will likely think that the USER damaged it because its been so long. So, I told her she was out of luck. Im not refunding her, and I am not going to eat this one as its not my fault.
No other contact from this lady. Almost 3 weeks now. Now I get a email from PAYPAL. A $250 temp hold is on my account, bringing the balance to negative $250. So I have answered all the emails, question, and statements that PayPal wanted me to. I have also talked to them. They seemed to understand and agree with my points. Especially about the taking 8 days to whine about it. They said it would be sent up the chain for someone to decide what to do with it. So im a little agrivated to say the least.
They DID say that the other lady (@#$@@) would have to PROVE that I knowingly sold the item in its current condition. So, I personally thing thats going to be next to impossible for her to do.
What do you guys think?
Have you ever had to deal with crap like this?
If so what was the outcome.
Adam, have you ever had this kinda crap to deal with. I know you could write a book about Paypal. Anyone have any thoughts?????
:wondering