carscomefirst
11-21-2008, 11:19 PM
I think people should have to take an I.Q. test in order to buy tools.
I work in an automotive parts store and deal with people on a regular basis.
customer -This ignition module is defective, it didn't fix my car.
me- what is your car doing?
cust -It won't start.
me- Is it getting spark?
cust- I don't know(I despise this answer because now I know he is an idiot)
me-What does it do when you crank it.
cust-Nothing.
me- what do you mean nothing?
cust-When I turn the key it doesn't do anything.
me- do your headlights turn on?
cust-I don't know.
me- Do any dash lights light up?
cust- Yes(good god we have an answer)
me- how old is your battery?
cust-I dont know.
me- Well, sounds like it might be a bad battery, starter, nuetral saftey switch or a bad connetion. Turn on your lights and try to crank car. Have someone watch them to see if they dim really bad, or go out. If they do, it might be your starter or battery. Bring them in and I'll be happy to test them for you.
If not it might be your NSS, a bad relay, or a fuse.
cust-I'll check that and let you know.
me- OK let me know.
About 3 hours he comes back in. Head to toe grease and grime.
cust-I got my car started. It was in drive. I just need to get my money back on this.($230) I don't need it.
me-Sorry, We don't accept return on installed electrical parts.(company policy)
Module was caked in grease and the pins were all bent.
Just one example of how my week went.
Then I get my parts motor in on UPS.(for my 84 125) Take it out of box and some one tried to remove head w/ a screwdriver and a hammer:wondering :wondering
The timming chain was the only thing holding the head on. So, trying to get the screwdriver out I break a cooling fin. Luckily the jug is in good shape, sans a cooling fin. I can't complain though. It only cost me $53 shipped and has a lot of good parts. Just noy the head/ valvetrain.
I work in an automotive parts store and deal with people on a regular basis.
customer -This ignition module is defective, it didn't fix my car.
me- what is your car doing?
cust -It won't start.
me- Is it getting spark?
cust- I don't know(I despise this answer because now I know he is an idiot)
me-What does it do when you crank it.
cust-Nothing.
me- what do you mean nothing?
cust-When I turn the key it doesn't do anything.
me- do your headlights turn on?
cust-I don't know.
me- Do any dash lights light up?
cust- Yes(good god we have an answer)
me- how old is your battery?
cust-I dont know.
me- Well, sounds like it might be a bad battery, starter, nuetral saftey switch or a bad connetion. Turn on your lights and try to crank car. Have someone watch them to see if they dim really bad, or go out. If they do, it might be your starter or battery. Bring them in and I'll be happy to test them for you.
If not it might be your NSS, a bad relay, or a fuse.
cust-I'll check that and let you know.
me- OK let me know.
About 3 hours he comes back in. Head to toe grease and grime.
cust-I got my car started. It was in drive. I just need to get my money back on this.($230) I don't need it.
me-Sorry, We don't accept return on installed electrical parts.(company policy)
Module was caked in grease and the pins were all bent.
Just one example of how my week went.
Then I get my parts motor in on UPS.(for my 84 125) Take it out of box and some one tried to remove head w/ a screwdriver and a hammer:wondering :wondering
The timming chain was the only thing holding the head on. So, trying to get the screwdriver out I break a cooling fin. Luckily the jug is in good shape, sans a cooling fin. I can't complain though. It only cost me $53 shipped and has a lot of good parts. Just noy the head/ valvetrain.