trailprotrailprotrailprotrailprotrailprotrailpro Ebay Theives

[250x]

wasnt demanding, wasn't rude, wasn't snotty, and i politely asked for a supervisor to no avail. Whether they have 200,000 state of art attorney's, its still larceny period. I have spoke with 5 ebay reps, and 3 paypal reps. Paypal has been very helpful in this, ebay, no so much. Katie from paypal in the dispute center told me that having the banks attorney contact them at ebay would be the best option. As far as "E-bay is not in the buisness to steal $90 from unexpecting people" it was 31.20 + 30.55 and a nsf fee because of unauthorized deductions from my account totalling 96.75

after dinner i intend to try once again to reach a supervisor, but at this point of what I have dealt with them all day so far, I highly doubt to get anywhere.

[250x]

april invoice shows -31.20 (what they took this morning) and 30.55 for May's Invoice which they took this afternoon.

the total items and value of what I sold.

Paypal dispute email escaladed against Ebay.


this shows the entire story line. the other dispute for 30.55 I am waiting on the confirmation email yet but will post it once it comes in.
as for pay pal's transactions, let me get them for you too. (sorry about the pic quality, i took them from my phone which you can see the screen lines that shows they have not been altered.)

[hang&rattle]

I understand 250x. I went throught the same b.s. with a scam company called dishnetwork. They messed up so bad and actually took over $500 out of my account through my credit card. I had an attorney send a letter, and then another, and then another with paper work for a summonds. It took 9 months to clear it up. Finally a lady called me and offered to credit part of the $, I said no. Then we put a sum of damages for $15,000. They called back to return the $500 to my account. I said no, I wanted the bank charges etc., etc.. The called and said they'd give me 1 year free service of some package and the $500. I told them: "Ya, F*ck you, after your sh!tty service you think I want your b.s.?, I'll drop the court summons and take the $15,000, how's that?" They called back, paid the fees and whatnot I wanted, and credited me the $500+ back. They also have to pay the attorney's fee's. It was only $500 or so dollars, but since noone was smart or qualified enought to take care of the situation, it ended up costing dish network a pile of cash, which makes me grin from ear to ear, so I understand, it's the principle of it all, the gov't rules and laws protect the big companies, but not the little man (consumer).

[250x]

thats precisely this situation Hang, its the principal behind it, not the dollar ammount.

[Xpress]

If you're on hold for more than 2 minutes, they're not picking the phone up again. Hang up and call back. If you bug them enough, they'll eventually have to listen.

[HuffieVA]

Obviously your upset, but you aren't going to get someone to help you by claiming larceny when that isn't necessarily the case...

Couple questions:

Did you open an "eBay store" when you listed your items? (Because they have a fee for that whether or not you list items until you close the store)

Did you request a detailed invoice from eBay? from the picture above it looks as you may have just looked at the total

When you used your credit card to open your eBay acct you gave them permission to charge their fees to your card (read the eBay agreement) so its not the same as me leaving my card on your table and you using it (or vise versa)

I'm trying to help ya here, like I said before, get all the info and a full understanding of it before you call, also FYI eBay likely has something in their user agreement that disputes must be arbitrated in their jurisdiction (that means you will have to fly your lawyer to California to take them to court) so its within your best interest to try to settle it over the phone, if you piss them off you won't win, their user agreement gives them permission to charge their fees to your card, that throws larceny out the window and changes it to a civil matter in the state of California sorry man but that's how it works, I can sit here and get your hopes up or I can tell you the truth, just let me know what it is you want to hear...

If it was me I'd do like I said... get a full understanding and call them back, and when you do I would suggest you start out with "Can you help me with this, I think there may have been a mistake" rather than the whole "You'll hear from my lawyer if you don't fix this" because they are trained to stop giving any info if they feel there is any chance of legal implications (that's why you were on hold for so long)

[250x]

no ebay store, auction format only. My account has been active since 2007 and was done via debit card, which was changed in 2009 to paypal only information rather than automatic payments sent/received from ebay. Stealing is larceny period. This is far more than just a little "oops" you can clearly see both "fee balances" they claim are valid. 61.75 in fees for two pieces totaling 30.00? I can giuve a break down of the charges for the fees if you like.
Auction format fees:
each total : .90
.15 for listing
.15 for picture
.30 for picture 1
.30 final Sale fee
Total .90 (x2) = 1.80

Where does this 31.20 and 30.55? it doesn't.

Can't back ebay this time, they were 100% wrong in doing what they did, and it was 100% illegal.

[250x]

as for juridiction, they did not take money from my debit card or credit card, they removed money from a bank account using paypal as the medium. There is no active debit or credit card on file in either one. I have filed the dispute which has been updated to a legal claim using paypal, which means this is over state lines making it federal rather than state. My bank is going to file also which puts the ball in our court. Not arguing Huffie, and I do understand what your saying. It isn't as though I called screaming and swearing telling them I am going to sue them blah blah, thats not the case. I stated mistake, error, fault, mentioned I would like to speak to a supervisor, got hung up on, told I was unethical, a fraud, liar, etc etc.... I am not quite sure how though. I followed their rules, the way they state them. I was very careful to list my 2 items in low fee auction format only, and as you seen above, its rather expensive to have low fee auctions, infact they averaged almost 31.00 a piece for each 15.00 sale apparently.

[Ironbnder]

Then I must ask.. What was the reply from the first or second person you spoke with as to what the $31 charges were for?

[250x]

they stated it was for listing fees, but in my account it clearly states the same number for each item which were auction only, sold to highest bidder, no reserve or BIN. both sold for 15.00 each to the same person. fees were .90 per item including the final sale fee and were paid by me immediately after those items were sold.

[HuffieVA]

no ebay store, auction format only. My account has been active since 2007 and was done via debit card, which was changed in 2009 to paypal only information rather than automatic payments sent/received from ebay. Stealing is larceny period. This is far more than just a little "oops" you can clearly see both "fee balances" they claim are valid. 61.75 in fees for two pieces totaling 30.00? I can giuve a break down of the charges for the fees if you like.
Auction format fees:
each total : .90
.15 for listing
.15 for picture
.30 for picture 1
.30 final Sale fee
Total .90 (x2) = 1.80

Where does this 31.20 and 30.55? it doesn't.

Can't back ebay this time, they were 100% wrong in doing what they did, and it was 100% illegal.

I'm not backing eBay, and not saying they aren't wrong... what else does the invoice list on it that would be what the charge is for or supposedly for, once you get that info you have a leg to stand on as far as your argument, until then the girl on the other end of the phone only hears you saying that they owe you money if you have everything when you call you can explain at least where the charges are on the invoice, it could be a mistake on their part or yours, I cant tell because you dont have the info to figure it out, you may very well know your right, but if you cant show it you aren't going to prove it to them.

Good Luck

[Ironbnder]

So then you explained the fees were $1 & something and they said "NO ITS $31.00"? ???

Please let us know how it turns out.

[250x]

the invoice shows the listing fees as I showed you, then 2 lump sums shown as listing fees 31.20 for april, and another for 30.55 for march. They can see that and "irish" as she stated her name was the same for call 1 and 2, and hung up both times, stated that they are legal listing fees for suction style listings. read link below.

http://pages.ebay.com/help/sell/fees.html

1. No Insertion Fee for first 50 listings every month (Insertion fees for auction-style format listings )
2.Final Value fee is 9% of final sale price (should have been a total of $1.35 per item)
3.No Reserve, No Set Price.
4. First Picture is supposed to be free (I was charged .15 for both pictures, 1 on each listing)

the first two apply to my listing, the others are for set pricing.

[250x]

wow, meant auction, not suction..lol

[HuffieVA]

OK, if it has those amounts listed as insertion fees, ask for a breakdown showing the items that the fees are related to... is there anything else strange about your account (check unsold items to see if someone may have listed something on your account)