trailprotrailprotrailprotrailprotrailprotrailpro Ebay Theives

[250x]

had two things for sale for 30.00 combined. fees should have been 1.90 for both. 2 weeks later, today I got a auto deduction from ebay for 31.20 +35.00 for the NSF of the un-authorized payment, and another invoice for 30.55 supposed to come out on friday. 90+ dollars for 30.00 in sales? I disputed through paypal, but it appears ebay can do this and we can't stop them....anyone else had issues like this selling things on ebay? Please keep in mind I have only ever sold 2 things on ebay which were recent.

[HuffieVA]

Sounds like there is more to it than that, did the buyer file a grievance through paypal?

[250x]

no it was based off of seller fees. I am actually on the phone with them again right now. They have hung up on me twice. And I called my bank to request a return payment from them for the 35.00 NSF fee, as well as the 31.20 they charged me for 2 items totalling 30.55.

[250x]

both buyers of both items are very happy with items and have left great feedback.

[HuffieVA]

What are the charges listed as on your ebay invoice? It should be broken down per item

[250x]

im being charged twice for the same thing for the first listings total was supposed to be 1.80 for both items. "picture fee : $3.55" for each, each line is listed twice, unauthorized withdrawal from my account.

[250x]

im still on the phone with them. I have asked for a supervisor repeatedly for the past 45 minutes or so, they just keep putting me on hold. I have given my bank the okay to request a refund from them and whatever else they wish to do. Just because you put your debit card on my table does not give me legal right to start using it. They had no authorization at all, checked with paypal too, to withdraw funds, it is illegal. I have had my fill of ebay.

[250x]

my ebay feedback is 100% has been since I began on ebay 5 years ago. Never one issue EVER. now this. not happy. and STILL on hold after 53 minutes, apparently they had to go out and hire some kind of supervisor, cause i have been waiting long enough for them to give an orientation and 2 full interviews to one..lol

[Ironbnder]

I am lost on this one. As HuffieVA said, it sounds like they tried to take back the money you where paid and it was not enough in your bank to cover it, therfor the additional fee. This would only happen after a grievance process and you were found in the wrong. This is a great thing to protect buyers, but it may have been wrongly applied to you in this case. Remember to stay calm when dealing with them. Being mad at the customer sevice rep and demanding things will get you hung up on. If you are in the right, I am sure you will be credited back your money.

[Midnite_rider]

My God... E-bay owns Paypal now too. So they are actually making money on both ends of the stick. My wife has been using Ebay since its beginning years ago. It was cool then, but it gets crappier and crappier as the days go by. I don't fool with them. I buy a small amount of stuff there, but it's usually something that I cannot get anywhere else. You really can't save any money there any more. If you get a good price they rape you on the shipping. I bought some 200M fender supports a few months ago. I paid 6 bucks for them..... but I payed 16 bucks shipping.(they came in a large envelope) All in all a decent price, but what a lie about the shipping.

[250x]

no greivance filed. It wasn't a buyer, it was flea-bay itself. they illegally took money from my checking account. No hacker, no pissed buyer or seller, not paypal fees, just ebay itself. they REFUSE to let me talk to a supervisor. going on 2 hours on hold. I have given the bank the okay to go after them, and being a NYS business which is my business account they removed funds from illegally, I will have attorney contact them on this also. this is bullshit and ILLEGAL. its quite simply stealing.

[HuffieVA]

You're going to hire an attorney when a $30 charge back overdrew your account? .. just asking...

Your aren't going to get to the bottom of it by stomping your feet and pulling your hair...

#1 You gave them your credit/debit/checking info when you opened your account therefore if there is a billing mistake it is not illegal unless they refuse to fix it once YOU show proof

#2 If your eBay statement does not show the $30 fee its possible it was a chargeback from PayPal (which is owned by eBay)

#3 if you listed 2 items you have listing fees, if your items sold you have final value fees and if you paid through PayPal you have PayPal fees on average they end up being 10 - 15% of your sale price (the higher the amount goes the lower the percentage gets)

#4 Your best bet is to calm down, and get all your information together enough so you actually have some idea what happened before you call them, they likely take 100's/1000's of calls a day and the only way they can begin to understand what your complaint is is by the information you provide to them, if you and scream at them they will simply hang up or put you on hold for say two hours

#5 If you got a chargeback through PayPal it will show on your PayPal acct

#6 If you made a purchace with your PayPal card and you have a zero balance it will come out of your checking acct

#7 If your wife/girlfriend bought new batteries and used your PayPal acct and you have a zero balance it will come out of your checking acct.

the list goes on, but if there is a charge to your checking acct, the bank can tell you who received the funds, start there, check your eBay invoices and PayPal acct to see if you can find something that matches up, you'll eventually figure out what happened and then call them once you know whats actually going on...

But hiring a lawyer at $100 plus an hour over $30 that you dont really know what happened to is a little uncalled for at this point dont ya think?

[250x]

final solution so far:
on ebay account : invoice request for fee only, not automatic (they did it anyways without my consent)
total seller fees: $1.80 (charged 31.20 for april + 30.55 for march) for 2 items totalling 30.00 and got hit with a overdraft of 35.00 because of this.
Resolve: closed bank account and cancelled debit card, filed dispute through paypal, contacted attorney and T.V.C.U. (my bank) to go after ebay.

Ebay states: "all fees incurred are for seller fees." (Fee Policy states for auction format, if it doesn't sell = no fees, no re-listing fee, no fee if single category.) "Ebay is authorized to automatically deduct using your paypal account for all fees required" (checked my ebay account, it is INVOICE ONLY)

Asked for a supervisor yet again.
eBay reply:" let me see if I can find one for you"
1hour and 15 minutes (on hold) later they disconnected on me.
I called back again, immediately asked for a supervisor 45 minutes on hold and d/c'd me again.

Called the bank to file a claim, and paypal also. They suggested calling ebay again and trying to get a supervisor. After 5 times of trying to get one, I am just simply pissed from being hung up on.

its not the money, its the point of literally stealing 90+ dollars from my pocket.

The original $1.80 in fees was paid on April 1st by me.

[250x]

Huffie,
My paypal account is a business merchant account, I have no paypal fees to tend to.
1.The 31.20 was a charge that was removed from my account without authorization, and made my account go NSF due to I only keep the funds in a savings acount and transfer to the checking when needed.
2.My wife is the accountant at my bank.
3.Paypal has no fault in ebay's actions here, though owned by the same entity.
4. if you put your credit card on my table and go in the other room does that make it okay for me to remove money from it for no reason?
5. My listings were auction format only, total fees $1.80, already paid them in full.
6. pulling hair, no, pissed that someone took money out of my pocket without my okay...heck yes.
7. hiring a lawyer to get a return on 31.20 illegally taken +35.00 for overdraft + 30.55 that apparently 2 15.00 items are due which still falls into the same category of already paid the fee for both items in full, listed only the first time, not relisted.

31.20 + 35.00 + 30.55 = $96.75 that was basically stolen from me.

is it worth it to spend the $150.00 per hour to have an attorney draft a doc against ebay...yes it is. It is fraud, and illegal, whether it's ebay, or some small time conartist/scammer. If those like me didn't stand up for this crap, they would do it to far more people far more often for far more money. BTW, this was a NYS business bank account, not a personal one.

[Ironbnder]

E-bay has a cuzillion dollars worth of attorneys at there disposal and can tie you up in court forever. Your drafted doc is nothing to them. You cancelling your bank account now has just cost you lots of time and effort to return to normal. E-bay is not in the buisness to steal $90 from unexpecting people. As stated above, calm down, figure out what really happened and call back a service rep and discuss it with her, thanking her for her time and you will get different results. Stop demanding a supervisor.